We will be away until Nov 29, 2021. Orders will be shipped starting Nov 30, 2021. Thank you for your patience- Janice + Eric
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** PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT **

NEW as of January 2020: If address is not verified within the first 2 hours, the shop will automatically send to the address provided for the purchase.

**IT IS THE BUYERS RESPONSIBILITY TO PROVIDE CORRECT SHIPPING ADDRESS**

***IF the shipping address you have provided is correct and STILL HAVE NOT RECEIVED THE ITEM AFTER 2 WEEKS, PLEASE CONTACT VIA EMAIL***
We ship all orders 1-2 business day from the date of purchase. All domestic orders are shipped USPS First Class Mail.

DELIVERY TIME: USPS usually delivers 3 to 7 business days (SOMETIMES LONGER) from the date of shipment. IF you need your order to be received within TWO WEEKS, you must choose PRIORITY MAILING option. I cannot guarantee delivery dates, as they are only estimations.

If you have given the INCORRECT SHIPPING address and the item is lost or damaged, you as the buyer, are responsible for the item.

Contact by email within 24hrs if you would like to pay extra for mailing insurance or expedited shipping options


**PLEASE NOTE GEMSTONES AND JEWELRY CAN BE A CHOKING HAZARD**

MORE INFORMATION:
*** SHIPPING INFO ***

✤ U S A ORDERS ✤
USPS First Class Mail ..... 3-7 days
PRIORITY MAIL .......2-3 days
EXPRESS MAIL .......1-2 days

✤ CANADIAN ORDERS ✤
USPS First Class Mail..... 7-25 days
PRIORITY MAIL.......6-10 days
EXPRESS MAIL .......3-6 days

✤ INTERNATIONAL ORDERS ✤
USPS First Class Mail....... 7-28 days
PRIORITY MAIL .......6-12 days
EXPRESS MAIL .......3-7 days


*** I M P O R T A N T ***
Since TRACKING is NOT INCLUDED in International First Class Mail we can not guarantee the arrival of your package and can NOT be responsible for lost or stolen packages.
Please upgrade to Priority or Express Mail which does offer TRACKING and INSURANCE.
International orders over $200 must upgrade to Priority or Express Mail.

For International orders, exact shipping times can NOT be guaranteed due to possible customs delays. Please also note that customs fees and charges have nothing to do with your prepaid shipping costs, and are not covered in your Etsy purchase. These are assessed directly by your country and the actual cost is determined at their discretion.


***IF the shipping address you have provided is correct and STILL HAVE NOT RECEIVED THE ITEM AFTER 2 WEEKS, PLEASE CONTACT VIA EMAIL***


If you have given the INCORRECT SHIPPING address and the item is lost or damaged, you as the buyer, are responsible for the item.

 

For questions or concerns, please email us at charmedcoast@gmail.com