I gladly accept returns and exchanges
Contact me email@example.com within: 14 days of delivery
Ship items back within: 30 days of delivery
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
Returns and exchange details
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
We always strive for the highest level of customer service. If you are unhappy with your purchase, please contact me(Janice) within 7 days of delivery. I will be happy to refund your money for your purchase for unused and unworn jewelry pieces (for sanitary reasons) minus the cost of shipping.
Please note that while I can adjust chain lengths and such, I cannot accept returns for custom orders.
-Janice + Eric